Microsoft's new regulations are officially live as of May 5th 2025.  Check if your domain is protected
Glossary

What is an MX Record?

Published on
May 12, 2025

What is an MX Record?

An MX Record (Mail Exchange Record) is a type of DNS (Domain Name System) record that specifies which mail servers are responsible for receiving emails sent to a particular domain. Essentially, it acts like a digital address label, directing incoming emails to the correct server so they can be processed and delivered to the recipient’s inbox. MX Records are a critical component of email delivery, ensuring messages reach their intended destination efficiently and reliably.

How Does an MX Record Work?

MX Records function as part of the broader DNS system, which translates domain names into actionable instructions for internet services. Here’s how they work:

  1. Published in DNS: The domain owner creates one or more MX Records in their DNS settings. Each record includes the hostname of a mail server (e.g., mail.example.com) and a priority number (e.g., 10). Lower numbers indicate higher priority, so a server with a priority of 10 is tried before one with 20.
  2. Email Routing: When someone sends an email to user@yourdomain.com, the sender’s mail server (MTA) queries the recipient domain’s DNS to find its MX Records. The DNS returns a list of mail servers and their priorities.
  3. Delivery Attempt: The sending server tries to deliver the email to the highest-priority mail server first. If that server is unavailable, it moves to the next in line, ensuring redundancy and reliability.

For example, an MX Record might look like this in DNS:yourdomain.com. 3600 IN MX 10 mail1.example.com.This tells senders to route emails to mail1.example.com with a priority of 10 and a TTL (Time to Live) of 3600 seconds.

Why MX Records Matter

MX Records play a vital role in email communication, offering several key benefits:

  • Reliable Email Delivery: They ensure emails are sent to the correct servers, reducing the risk of messages getting lost or delayed.
  • Load Balancing and Failover: Multiple MX Records with different priorities allow you to distribute email traffic across servers or provide backup servers if the primary one fails.
  • Flexibility: You can point MX Records to third-party email providers (like Google Workspace or Microsoft 365) without changing your domain’s hosting setup.
  • Security Support: Properly configured MX Records work alongside authentication protocols like SPF, DKIM, and DMARC to verify legitimate email traffic and combat spoofing.

Things to Keep in Mind

Setting up MX Records requires attention to detail to avoid disruptions:

  • Correct Configuration: Ensure the hostname in the MX Record points to a valid mail server with an A or AAAA record in DNS. A typo can break email delivery.
  • Priority Management: Use priority numbers strategically to control which servers handle email first. Avoid duplicate priorities unless intentional for load balancing.
  • Propagation Time: DNS changes, including MX Record updates, can take up to 48 hours to propagate globally, so plan updates carefully to avoid downtime.
  • Third-Party Services: If using a provider like Gmail or Outlook, use their specific MX Records exactly as provided, and remove old records to prevent conflicts.
  • Security Alignment: MX Records don’t authenticate emails on their own. Pair them with SPF, DKIM, and DMARC to protect your domain from abuse.

Wrapping Up

MX Records are the backbone of email delivery, guiding messages to the right mail servers with precision and reliability. By defining which servers handle your domain’s email, they ensure smooth communication while supporting redundancy and flexibility. When combined with strong email authentication practices, MX Records help maintain a secure and trustworthy email ecosystem, making them essential for any domain owner managing email services.

Email Performance Score
Improve results with AI- no technical skills required
More Knowledge Base