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Glossary

What are 550 Errors?

Published on
June 3, 2025

A 550 error is a hard "no" from an email server—a permanent failure code that says your email isn’t getting delivered, period. Unlike temporary hiccups (think 4xx errors), a 550 error means the issue won’t resolve itself without action. It comes with a sub-code (e.g., 550 5.2.2 or 550 5.7.1) that clues you into why the rejection happened—maybe the recipient doesn’t exist, or your email tripped a security filter.

Picture it like a bouncer at a club: the server checks your email’s ID, and if it doesn’t pass muster, you’re out. No retries, no second chances—just a 550 error and a bounce back to your inbox.

How Do 550 Errors Work?

Here’s the behind-the-scenes on 550 errors in the SMTP dance:

  1. You Send the Email: Your email client or server fires off the message to the recipient’s server via SMTP.
  2. Server Checks It: The recipient’s server runs a quick audit—does the address exist? Does it pass security rules like SPF or DKIM?
  3. Rejection Issued: If something’s off, the server sends back a 550 error with a sub-code explaining why.
  4. No Redelivery: That “5” in 550 means it’s permanent—your server stops trying, and you get a bounce notification.

For instance, sending to a nonexistent address might trigger 550 5.1.1, while failing a DMARC check could earn you a 550 5.7.1.

550 Errors: The Roadblocks to Successful Email Delivery

These errors aren’t just annoying—they can mess with your day (or your business) in big ways:

  • Lost Messages: Your email never lands, stalling everything from customer replies to critical updates.
  • Reputation Hits: Too many 550s can tank your domain reputation, making future emails less likely to get through.
  • Security Flags: Some variants (like 550 5.7.1) hint at phishing or spoofing risks, putting your credibility on the line.
  • Time and Money: Fixing chronic 550 errors eats up resources—think hours spent troubleshooting or lost deals.

A 2025 report pegged 550 errors at 12% of email failures, costing companies thousands in missed chances. That’s no small potatoes!

Common Variants of 550 Errors

Since you asked for more complete coverage, here’s a beefy list of 550 error variants with what they mean and how to fix them. These sub-codes are your roadmap to solving the puzzle:

  • 550 5.1.0: Generic rejection—often a catch-all for address or server issues.Example: Misconfigured sender settings.Fix: Double-check your SMTP setup and recipient address.
  • 550 5.1.1: The recipient’s email address doesn’t exist.Example: You sent to jdoe@exampl.com instead of jdoe@example.com.Fix: Verify the address—typos are the usual suspect.
  • 550 5.2.1: The recipient’s mailbox is disabled or unavailable.Example: Their account got shut down or suspended.Fix: Reach out via another method (phone, social) to confirm.
  • 550 5.2.2: Mailbox full—literally no room for your email.Example: They’ve hit their storage cap.Fix: Tell them to clear space or wait it out.
  • 550 5.4.1: Invalid or unroutable recipient domain.Example: The domain lacks an MX record or doesn’t exist.Fix: Check the domain’s setup or confirm it’s legit.
  • 550 5.5.0: SMTP protocol error—something’s funky with the email format.Example: Corrupted headers or bad formatting.Fix: Test your email client or server settings.
  • 550 5.7.0: Access denied, often due to IP blacklisting.Example: Your server’s on a spam list.Fix: Check blacklists and clean up your sender reputation.
  • 550 5.7.1: Policy rejection—usually tied to authentication failures.Example: No SPF or DKIM records.Fix: Tighten up your email authentication game.
  • 550 5.7.23: Message rejected due to content or spam filters.Example: Too many links or spammy words.Fix: Rework your email to dodge the filters.

This list scratches the surface—there are dozens more sub-codes—but these are the heavy hitters you’ll run into most often.

Things to Keep in Mind

Tackling 550 errors takes a bit of detective work. Here’s how to stay ahead:

  • Read the Sub-Code: The number after “550” (e.g., 5.1.1) is your clue—don’t skip it!
  • Validate Addresses: Typos or outdated contacts are common culprits. Use email verification tools for big lists.
  • Lock Down Authentication: Set up SPF, DKIM, and DMARC to avoid policy blocks.
  • Mind Your Content: Spammy vibes (think ALL CAPS or sketchy links) can trigger 550 5.7.23—keep it clean.
  • Track Bounces: Businesses should use bounce management to scrub invalid emails and protect deliverability.

Nail these, and you’ll cut down on 550 errors big time.

Wrapping Up

550 errors are the email world’s way of saying “not today”—a permanent rejection tied to issues like bad addresses, full inboxes, or security fails. With variants like 550 5.1.1 (wrong address) or 550 5.7.1 (policy violation), each flavor needs its own fix. Get a handle on these, and you’ll keep your emails landing where they belong while safeguarding your sender reputation.

Want more? Check out our guides on phishing, MX records, or DMARC for deeper dives.

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