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Newman University tightened its email defenses and improved delivery by adopting a DMARC-led approach managed with Palisade. The university gained visibility into who sends mail from its domains and blocked thousands of unwanted messages, while also improving domain reputation and inbox placement.
They needed stronger email and domain security to stop spoofing and reduce spam. Previously, attempts to adopt DMARC stalled because the team lacked end-to-end tools and support to interpret complex reports. Without clear visibility, it was hard to identify legitimate sending services and block malicious sources. The university also wanted to protect its reputation and ensure legitimate emails reached students and staff. Better reporting and hands-on guidance were essential to move forward.
They picked Palisade for the complete service and support it provides during DMARC deployment. A vendor recommended Palisade, and the university tested the platform and onboarding assistance. The hands-on help made interpreting DMARC data manageable and accelerated implementation. Palisade also combines security controls with deliverability and reporting features. That mix delivered the operational clarity the IT team needed.
The rollout combined DMARC policy setup, sender identification, and reporting analysis. Palisade helped map authorized senders and create DNS records for DMARC, DKIM, and SPF as needed. The team then monitored DMARC reports to tune rules and remove false positives. Ongoing support addressed questions during trials and the onboarding process. This phased approach minimized disruption while increasing protection.
The university blocked thousands of junk emails and reduced spoofing attempts. Domain reputation improved, which led to better email delivery rates for legitimate communications. The IT staff gained clear, actionable reporting showing who sends mail on the university’s behalf. Staff time spent investigating delivery issues decreased thanks to consolidated data. Overall, security and deliverability improved in parallel.
DMARC helped restore trust in their sending domains, which positively affected inbox placement. By validating senders and removing bad actors, mailbox providers viewed Newman’s domain more favorably. That translated to fewer outbound messages being routed to spam folders. With better reputational signals, critical notices reached recipients reliably. The university also saw reduced bounce and complaint rates over time.
Reporting was central—Palisade’s dashboards turned raw DMARC data into clear insights. Newman could see which services were sending mail, identify unauthorized sources, and track enforcement effects. Reports helped prioritize remediation and adjust DNS policies safely. Simple, digestible reports reduced the learning curve for IT staff. In short, reporting converted noisy logs into a manageable plan of action.
No—onboarding was supported with hands-on guidance that made the process straightforward. Palisade provided step-by-step assistance through trials and the initial configuration. That practical help bridged the gap between complex data and operational changes. The university’s CIO praised the cooperative approach and the combination of security, deliverability, and reporting. This support reduced time-to-protection significantly.
They gained tighter domain control and fewer successful phishing or spoofing campaigns. DMARC enforcement allowed the IT team to specify how unauthenticated messages are handled. Blocking unauthorized senders reduced the volume of malicious emails appearing to come from university addresses. The result was a stronger brand protection posture and fewer incidents to investigate. These protections also aided compliance and trust with stakeholders.
Positive changes were visible within weeks of starting the DMARC process. Early wins included clearer sender visibility and initial spam reduction. More significant reputation and delivery improvements followed as policies matured and enforcement increased. Timely support shortened trial and tuning phases. Full stabilization depended on sender complexity but advanced quickly with Palisade’s guidance.
The CIO and the IT team drove the effort with vendor coordination and Palisade’s help. Leadership prioritized domain security to protect communications across campus locations. Working together with Palisade and third-party senders, they mapped and validated approved mail streams. That collaborative model helped prevent accidental blocks of legitimate services. The CIO later noted the comprehensive outcome across security, deliverability, and reporting.
Maintain monitoring, review DMARC reports regularly, and adjust policies as new senders appear. Keep DKIM and SPF records up to date for any service that mails on your domain’s behalf. Schedule periodic reviews when adding new marketing or third-party platforms. Continue using reporting to catch anomalies fast and refine enforcement. Regular audits prevent regressions and keep delivery intact.
Start with visibility—collect DMARC reports and map your senders before enforcing strict policies. Use a platform like Palisade that combines monitoring, reporting, and implementation help. Phase enforcement from monitoring (p=none) to quarantine and then reject as you confirm legitimate senders. Rely on clear reports and expert guidance during onboarding to avoid misconfiguration. This reduces risk and speeds up protection.
If you want to check your DMARC posture, start with a focused visibility project and authoritative tools. Learn your domain’s current exposure, map authorized senders, and plan phased enforcement to protect brand and delivery.
Check your DMARC score with Palisade’s Email Security Score
DMARC is an email authentication policy that helps prevent spoofing and phishing by validating senders. It matters because it protects recipients and your brand by telling receivers how to handle unauthenticated messages. Implemented correctly, it reduces impersonation and improves inbox placement for legitimate email. The protocol builds on SPF and DKIM to provide a clear enforcement path. Visibility and reporting are essential to avoid blocking legitimate senders.
Yes, if senders aren’t properly identified before strict enforcement, legitimate mail can be blocked. That’s why phased deployment and sender mapping are critical. Start in monitoring mode to collect data, then validate and update SPF/DKIM records before raising enforcement. Use reporting tools and expert guidance to catch issues early. With careful tuning, enforcement improves security without disrupting delivery.
Smaller teams benefit from platform support and guided onboarding to reduce overhead. A managed solution like Palisade simplifies report interpretation and setup tasks. Outsourcing complex parsing and recommendations frees internal staff for higher priority work. The phased approach limits disruption and lets teams learn gradually. Many small organizations see quick wins with minimal resource strain.
Yes—implementing DMARC typically requires creating or updating DMARC DNS records and ensuring SPF/DKIM are configured for all senders. These DNS changes tell receivers how to validate messages and what to do with failures. Work with your DNS host and any third-party senders to add correct records. Review records regularly as you add services that send email. Proper DNS hygiene is essential for effective enforcement.
Begin by collecting DMARC reports for your domains to understand current senders and failures. Use a platform that provides clear dashboards and onboarding—Palisade offers tools and support to guide the process. Map authorized mail streams and update SPF/DKIM records where needed before increasing enforcement. Monitor results and iterate until the domain is fully protected. For a quick check, use Palisade’s Email Security Score to see where you stand.
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